Now Hiring: Dispatcher
Immediate Need for Dispatcher
A Kight Home Center (a division of Carter Lumber) Dispatcher is responsible for scheduling and coordinating all deliveries for customers and ensures products are delivered on time. Oversees the drivers, ensures their trucks are being maintained and that drivers logs are completed.
444 Dick Buchanan St
La Vergne TN 37086
(615) 984-7997
RESPONSIBILITIES
Dispatching
• Responsible for setting up and coordinating delivery dates with retail locations and customers.
• Provides drivers with their assignment and ensures that on time deliveries are made.
• Makes sure that the drivers are providing professional service at the store and job sites.
• Handles all changes in delivery schedule and ensures that they are communicated to the customers.
Record Keeping
• Manages drivers to ensure safety requirements are being met.
• Ensures driver’s log and other records are being maintained according to DOT regulations.
• Captures data from delivery logs to ensure routing was done efficiently.
Knowledge and Training
• Identifies personal growth needs and learning opportunities.
• Completes required orientation and safety training.
• Commits to continued learning on products, packages, procedures and more.
• Encourages and oversees employee career development.
REQUIREMENTS
• Prior supervisory experience in a customer service environment, preferably in a lumberyard
• Previous driving/dispatching experience
• Possess knowledge in DOT regulations
• Strong written and oral communication skills
• Excellent time management and organizational skills
• Proficient knowledge in Microsoft Office, including Word, Excel and Outlook